Making a claim

Making a Claim

Remember, if you’ve been hurt in an accident that wasn’t your fault, you’re entitled to make a compensation claim!

Often, the main barrier to making a claim is the idea that you will have to fill in a lot of complicated paperwork, or have to go to court. However in reality, our solicitors will do most of the paperwork for you and around 95% of cases are settled before they get to court.

You can claim online or, if you prefer, call our free 24-hour helpline on 08000 556 570. Whether you contact us via the website or by phone, you’re under no obligation to take things further, but it will give you the chance to find out how we can help you and what the process involves.

Tell me more about making a claim

Once you’ve decided to make a claim and our advisors have determined that we can help you, you will be put in contact with one of our specialist solicitors. We have a network of solicitors based in London, South East region, Essex, Sussex, Surrey and Kent who are our partners and have experience in every type of personal injury claim. We believe it’s vital to find the right solicitor to handle your case. This means choosing a solicitor who has handled similar claims before, and where possible, is based in your local area. They will then talk you through what to expect take any details they need to move forward with your claim.

We’re often asked how long making a claim takes

The length of time it takes for a claim to be settled depends on a number of different factors including the type of injury you have suffered, and whether you have lost money because of the accident. This means it’s not possible for us to tell you exactly how long the claims process will take. Once your solicitor has all the details of your claim, they should be able to give you an idea of how long it will take to settle your claim.

Understandably, people who are thinking about making a claim want to know how much compensation to expect. Again, the amount of compensation awarded will depend on the unique circumstances of each case. This means that we can’t tell you exactly how much compensation you will receive if you win, but you can get an estimate by using our Compensation Calculator. This tool can give you an idea of how much you could claim in seconds, based on the amounts awarded for similar injuries in the past.

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